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Kwill

Workspace & account

Brand your portal and domain

Add your logo, brand colour and font to the Kwill client portal, point your own custom domain at it, and send client email from your own domain.

In the portal: Branding & Portal

What it is
Your logo, brand colour and fonts, and the web address clients visit.
Why use it
Your portal and documents look like your business, not a generic tool.
When
Right after onboarding, and whenever your brand changes.

Logo, colour and font

Click Save Branding; clients see the change the next time they load the portal. Branding is available on every plan, and on Studio and above the small "by Kwill" mark inside the portal is removed. Payment and status colours stay the same whatever your brand colour.

  • Logo — drag and drop or click to upload a PNG, JPG or SVG up to 5 MB.
  • Brand colour — pick one of 10 presets or enter your own hex value. Kwill automatically picks white or dark text on top of it so it stays readable.
  • Font — Kwill Default, Editorial, Modern or Classic, applied to headings and text in your portal.

Your portal address

Every workspace gets a subdomain such as yourname.usekwill.com, set during onboarding. It cannot be changed afterwards.

  1. On Studio and above, enter your own address — it must be a subdomain such as clients.yourdomain.com, not a bare domain — and click Add Domain.
  2. In your domain provider’s DNS settings, add a CNAME record pointing to cname.vercel-dns.com.
  3. Click Re-check, or wait: Kwill checks every 30 minutes. When it shows Verified, your portal is live on your own domain.

Sending email from your own domain

On Studio and above, open Email Sending Domain, enter your domain, add the DNS records Kwill shows you at your domain provider and click Re-check. Once verified, emails to your clients come from noreply@yourdomain instead of Kwill’s shared address. The sender name is always your name.

There is no email template editor — Kwill writes the emails, and you can add your own through automation rules.

Frequently asked questions

Can I use my own domain for the Kwill client portal?
Yes, on Studio and above. Add a subdomain such as clients.yourdomain.com under Branding & Portal, point a CNAME record at cname.vercel-dns.com in your DNS settings, and click Re-check. A bare domain is not accepted, and you can have one custom domain at a time.
Can Kwill send client emails from my own domain?
Yes, on Studio and above. Enter your domain under Email Sending Domain, add the DNS records Kwill shows you and click Re-check. Once verified, client emails are sent from noreply@yourdomain. The sender name is always your name.
Is Kwill branding removed from the client portal?
On Studio and above the small "by Kwill" mark inside the portal is removed. The portal sign-in page still shows "Powered by Kwill". Your logo, brand colour and font apply on every plan, including Free.
Can I change my .usekwill.com portal address?
No. The subdomain is chosen during onboarding and is permanent. On Studio and above you can add a custom domain and serve the portal from there instead.
Can I edit the emails Kwill sends to my clients?
No. There is no email template editor — Kwill writes the transactional emails. You can send your own wording on top of them by creating automation rules on Studio and above.
Read the full chapter in the guideSee the feature page

Describes the Kwill portal as built on 18 September 2026.

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Brand your portal and domain | Kwill Help Center