Automated late payment escalation that collects without confrontation.
Set escalation rules once. Kwill sends reminders, applies grace periods, adds interest, and advances rungs automatically — so you stay professional while overdue invoices get resolved.
Enforcement
Late Payment Enforcement
Configure automated late-payment escalation rungs, threshold caps, and dispute auto-pausing. Off by default for all signups until enabled.
Enable Late Payment Enforcement
When enabled, Kwill automatically tracks overdue invoices, applies grace periods, and advances escalation rungs. Off by default.
Auto-Advance Threshold (Max Rung)
Maximum rung the escalation ladder will auto-advance to (1–3). Escalation stops at this threshold — invoices past the cap will not accrue further fees or emails until you increase the limit. Rungs 4–5 (pre-legal notice and legal escalation) always require your explicit review and approval — they never fire automatically.
Grace Period (Days)
Number of days after the due date before Rung 1 fires. During the grace period no escalation occurs. Default is 3 days.
Auto-pause on dispute
When a client sends a message containing dispute language (e.g. "dispute", "fraud", "not authorized"), automatically freeze escalation on their unpaid invoices. Accrued rungs and interest are preserved — the pause only stops further advancement.
Five escalation rungs. One toggle to turn them on.
Grace Period
Wait before escalating. A configurable buffer after the due date before any action fires.
No reminders or fees applied during this window
Gentle Reminder & Grace Notice
Automated nudge sent to the client after the grace period ends. Polite, professional, and fully customizable.
Formal Notice & Initial Fee
Adds a late fee and sends a formal overdue notice. The fee amount is configurable per invoice or globally.
Work-Pause Notice
Sends a work-pause notice to the client until the overdue invoice is settled. The highest auto-advance rung.
Manual Escalation
Pre-legal notice and legal escalation require your explicit approval — they never fire automatically. You stay in control of every high-stakes decision.
Enable. Set rules. Let it run.
Toggle enforcement on
Flip a single switch in your account settings. Enforcement is off by default and never activates without your consent.
Configure thresholds
Set your grace period, maximum auto-advance rung, late fee rates, and dispute auto-pause preferences.
Kwill handles the rest
Overdue invoices are tracked automatically. Reminders, notices, and fees fire on schedule while you focus on your work.
Enforcement questions
Everything you need to know about automated late payment escalation.
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