Terms of Service
Effective date: July 23, 2026
A reservation is a refundable deposit toward a future product — not a purchase of Kwill itself.
Kwill is in pre-launch. Reserving locks in founder pricing and early access when we open. It does not buy the live product, and it is refundable any time before launch.
1. Acceptance of these terms
These Terms of Service (“Terms”) govern your access to and use of getkwill.com(the “Site”) and any reservation you place through it. Kwill (“Kwill”, “we”, “our”) provides the Site. By visiting the Site or placing a reservation, you agree to these Terms. If you do not agree, please do not use the Site or place a reservation.
2. What a reservation is (and is not)
Kwill is a product in pre-launch. It is not yet generally available. When you place a reservation, you pay a small, refundable reservation fee ($1.99, $2.99, or $3.99 depending on the plan you select). This fee:
- —Is a deposit that signals genuine interest — it is not a purchase of the Kwill product, and it is not a subscription.
- —Locks in founder pricing (50% off your first year) and early access if and when Kwill launches.
- —Does not grant you access to the live product today, and does not guarantee that Kwill will launch on any particular date, or at all.
- —Is fully refundable at any time before launch, in line with our Refund Policy.
You will not be automatically billed for a subscription at launch. If Kwill launches, you will receive an email inviting you to activate your plan, and you decide then whether to proceed. Refunds are governed by our Refund Policy, which forms part of these Terms.
3. Eligibility
To place a reservation, you must be at least the age of majority in your place of residence and able to enter into a binding agreement. You agree to provide accurate and complete information (including a valid email address) and to keep it current. Payments are processed by Stripe; your card details are handled directly by Stripe and are never stored by us.
4. Acceptable use
When using the Site, you agree not to:
- —Place fraudulent reservations, use stolen payment methods, or attempt to abuse the reservation or refund process
- —Use bots, scrapers, or other automated means to access the Site or place reservations
- —Interfere with, disrupt, or attempt to gain unauthorized access to the Site, its systems, or other users
- —Use the Site for any unlawful purpose or in violation of any applicable law or regulation
- —Reproduce, resell, or exploit any part of the Site or its content without our permission
5. Intellectual property
The Site, its content, and the Kwill name and logo are owned by us or our licensors and are protected by applicable intellectual property laws. These Terms do not grant you any right to use our branding or content except as strictly necessary to use the Site as intended.
6. Account terms at launch
If and when Kwill becomes generally available and you choose to activate a plan, your use of the live product will be governed by the product terms and subscription terms presented to you at that time, which you must accept before activating. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Subscription billing, cancellation, and any product-level refunds will be described in those terms — not in this document, which concerns the pre-launch reservation only.
7. Disclaimer of warranties
The Site and the reservation process are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, to the fullest extent permitted by law. We do not warrant that the Site will be uninterrupted or error-free, or that Kwill will launch, be available in your region, or include any particular feature. Nothing in this section limits the refund rights described in our Refund Policy.
8. Limitation of liability
To the fullest extent permitted by applicable law, Kwill and its team will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising out of or relating to your use of the Site or your reservation. Our total aggregate liability to you for any claim arising out of or relating to the Site or your reservation will not exceed the amount of the reservation fee you actually paid to us. Because your reservation fee is fully refundable before launch, your primary remedy is a refund.
9. Governing law
These Terms of Service shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.
10. Dispute resolution
If you have a concern, please contact us first at sales@getkwill.com so we can try to resolve it informally — most issues, including refunds, are resolved quickly this way. If a dispute cannot be resolved informally, you agree that it will be subject to the exclusive jurisdiction of the competent courts of the Province of Ontario, Canada.
11. Changes to these terms
We may update these Terms from time to time. If we make material changes, we'll email you at the address you provided when reserving. The effective date at the top of this page always reflects the current version, and your continued use of the Site after changes take effect constitutes acceptance of the updated Terms.